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Beth A Miros's Page
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Profile Information
- Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment
- I am seeking a data analyst/software tester position
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- Objective
'Seeking a position within a company, where professional experience, work ethic and abilities stand as an advantage for personal growth'
Summary
Excellent problem/troubleshooting abilities, strong work ethic and communication skills are some of the qualities developed from my experience as an able technical analyst and customer relations representative.
Professional Experience
Data Analyst - Gulfstream Aerospace Corporation Savannah, GA
Responsible for leading software testing, troubleshooting, and software implementation.
Support end-users, company-wide to resolve database/software issues utilizing remote desktop tools. (3,000+ employees)
Database recovery and subsequent problem resolution.
Meet with customers to determine their needs, gather and document requirements, communicate with customers throughout the development project to manage customer expectations, resolve issues, and provide project status.
Coordinates project development and implementation activities.
Responsible for development of technical reference guide.
Provide upper management data analysis charts
Selected Accomplishments
Multiple awards received for assisting in software development, implementation and support.
Assisted in automation activities which resulted in over $150k company savings, annually.
Office Manager - Access Case Management Savannah, GA
Oversees daily operations of office by managing employee and client relations while achieving operational goals.
Responsible for automating office procedures by implementing systems to support company goals.
Support Case Managers with administrative activities; dictation, liaison between insurance companies and case managers.
Compiled reports and interview activities for Veteran's Administration contract to provide testing for disabled veterans.
Selected Accomplishments
Assisted in incorporation of company activities.
Responsible for new client acquisition to increase revenue
Administrative Assistant The Directions Group Savannah, GA
Oversees daily operations of office by managing employee and client relations while achieving operational goals.
Responsible for automating office procedures by implementing systems to support company goals.
Support Case Managers with administrative activities; dictation, liaison between insurance companies and case managers.
Selected Accomplishments
Compiled reports and interview activities for Veteran's Administration contract to provide testing for disabled veterans.
Responsible for acquiring dictation contractors in order to streamline work load.
Skills
Technical Expertise: Microsoft Access, Excel, PowerPoint, Word, Dreamweaver, Snag-It, Adobe Acrobat Professional. FTP Pro, Novell Remote Manager, Zenworks, and Intranet website administration.
Knowledge/User: Visual Basic, HTML, JavaScript, Executive presentations
Specific: Database Tester, Database Maintenance, Database Support, Helpdesk Support, web design/development
Education / Licensure
Real Estate License: GA, MI
Wayland Union High School
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