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I am looking for entry level IT work.
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Education
University of Houston Downtown Fall 2009
Bachelor of Business Administration of Computer Information System
- Deans List
- Beta Gamma Sigma International Honor Society of Business
North Harris Community College Fall 2006
Associates of Liberal Arts
Certifications: Microsoft Office Specialist
Computer Skills: Windows XP/7, Linux, My SQL, Access, C++, Java, MS Project, MS Visio, MS Office, Adobe
Dreamweaver
Objective: Seeking a full time career in the Information Technology field
Strengths:
- Excels at accurate and efficient customer service in high stress environments
- Goes above and beyond goals on a daily basis
- Works well in a team environment and will work overtime to get task completed on time
- Work well as an individual with minimal or no supervision required
- Ability to lead a team to get the job done
Experience
The Methodist Hospital, Houston TX August 2004 – Present
Account Resolution
- Verify and register patients for all levels of service
All registrations and verifications were done by phone. No face to face contact
Use computer software Health Information System to register patients
Use website called Payer Website Logon to verify active insurance coverage
Use Horizon Patient Folder software to pull prior information that was scanned
- Facilitate the collection of patient payments
- Mentor new employees
Train all new employees
Help employees get outlook setup with rules needed to separate out emails into different folders
Help employee’s setup network printers by using IP addresses
- Coordinate daily objectives as needed
Registered 40 or more patients per day
Print work list in the morning and afternoon and distributed to 4 employees
Houston Patient Account Services, Houston TX July 2000 – August 2004
Patient Access
- Registered patients for all levels of service throughout the hospital face to face
Registered patients with medictech computer software
- Collected payments from patients upon discharge
- Documented and verified emergency admission information
- Provided coaching for new hires and trained all new employees
- On call on a rotating basis once a week every three months
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