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Does Age Effect whether you can get hired?
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I don't know any way to prove that jobs are age discriminated, but I see it in a large number of the jobs I apply for now. Has anyone else experienced this or is it just me?

Started this discussion. Last reply by Laurie Sargent Oct 13, 2011.

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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: I am looking for work where I do not have pressure to sell. I am fully trained to do reception and admininstrative workl.

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: DIANA SEVIER
OBJECTIVE
Work in a Customer Service job where I may continue to learn and gain experience.
Customer Service Representative
SUMMARY
15 years in customer service in computer related fields
7 years with a software duplication company gave me experience with printing, software, and computers.
3 ½ years with a call lead generation company doing lead generation, and customer service surveys...

PROFESSIONAL EXPERIENCE

THE LEAD DOGS Austin, Texas 2007 - 2009
Lead Generation call center specializing in inbound/outbound sales, qualifying leads, making business to business conversations, software sales.
Met metrics of 120 calls a day plus generating 2 -3 leads a day on the Orbitz team and the DayJet team.

• Customer service bringing customer satisfaction for both Orbitz and DayJet leads.
• Met all of the Lead Dogs daily goals and kept a high quality score.

SHESHUNOFF Austin Texas
Sales/Customer Service Representative 2007- 2007
Responsible for taking all inbound customer calls.

• Answer calls for billing information or transfer.
• Cancel customer invoices for errors and returns.
• Give customer correct return information and offer cost effective way to return.
• Help customer by placing product orders and taking a processing credit cards.

THE LEAD DOGS Austin, Texas 2004 - 2007
Microsoft Lead Generation call center specializing in inbound/outbound sales, qualifying leads, making business to business conversations, software sales.
Met metrics of 120 calls a day plus generating 2 -3 leads a day on the Orbitz team.

• Made calls on business to business calling, and generating 2 – 3 solid leads for the Orbitz team of a year.
• Microsoft customer service customer satisfaction survey to hit a customer goal of 30%.
• Met all of Microsoft’s daily goals and kept a high quality score.

GM SITEL Austin, Texas 2002 - 2003
Customer Representative Manager
Answered all inbound customer warranty calls for assistance with the dealerships

• Worked with the customer and dealers to resolve warranty issues.
• Help the customers get reimbursements for their out of pocket expenses on vehicle repairs.
• Help the customer to work better with their dealerships on all vehicle repairs.

THE PELLA WINDOW STORE 1999 – 2002
Administrative Assistant
Greeted all customers, answered all phones and assisted the sales people to keep sales records.

• Handled all scheduling of product deliveries, and scheduling of maintained work for product.
• Ordering of all office supplies coordinated the repairs needed in the office and cleaning of the office.
• Created all memos, mail merges for contact letters and mailings.
• Responsible for setting up and color coding all customer records of sales people.
Answered all questions on windows features to walk in customers and giving out brochures.

LONESTAR INFOSYSTEMS 1993 - 1999
Customer Service Representative
I worked with the sales people to aid them in producing custom kits for customers to sale.

• Serviced all new as well as established accounts for the $20 million dollar software, cd, and custom packaging business.
• Handles diversified responsibilities in a fast-paced, customer oriented environment.
• Coordinate a support team of production assembles for multiply accounts.
• Managed projects for customers to free up sales time to get new customers.

EDUCATION

Certificate of Completion for Microcomputer Technology – Temple College – Temple Texas

Honors: Phi Theta Kappa International Scholastic Honor Society/Deans List