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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: Looking for entry level it or analyst positions or full time position in Sourthern California or Houston, Tx area

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: Elton C Simmons II Resume
Experienced quality-focused professional accustomed to dynamic business environment that possess balance of analytical and critical thought, service and leadership skills to effectively meet and handle the challenges of a fast paced operation.
QUALIFICATIONS
• Experienced administrator with exceptional organizational, communication, presentation and interpersonal skills, and a strong professional work ethic.
• Knowledgeable at identifying areas of need, developing solutions, and implementing successful measures.
• Excellent teaching/training, communication, organizational and situational management skills.
• Ability to work well with all levels of management and independently.
• Adept at effectively aligning staff, setting direction, and working effectively as a team player and autonomously.
• Strategic Planner with focus on organizational mission and departments objectives.
• Highly proficient in utilizing various online applications and programs such as Microsoft Word, Excel, Outlook, Visio, PowerPoint, Internet Explorer.

EDUCATION & CREDENTIALS

Bachelor of Business Administration
PRAIRIE VIEW A&M UNIVERSITY, Prairie View, TX
Graduation Date: May 12, 2007

PROFESSIONAL EXPERIENCE

Alief /Cypress Fairbanks Independent School District, Houston, TX
Substitute Teacher
 Provide curriculum tutoring and guidance to students having academic difficulties.
 Created a stimulating learning environment to enhance students' education experience.
 The ability to implement strategies, activities and techniques for promoting quality student performance in both academic and social behavior based on student's prior knowledge and experience.
 The ability to display problem solving, cooperative negotiating skills and conflict resolution strategies

West Corporation, San Antonio, TX
Customer Service Agent
 Process various incoming and outgoing calls from numerous clients in accordance with established policies, procedures, and quality standards, as well as any federal laws and regulations.
 Accurately logging query information into client systems.
 Help to maintain superior customer service levels by delivering high quality first call resolution.

AT&T, Palm Springs, CA Retail Sales Consultant
 Meet all sales objectives for wireless phones, services, and accessories.
 Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
 Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
 Retain information of competitive offers and provide critical market feedback to Store Manager regarding local competition and product/service needs.
 Handle service inquiries from customers.
C.E.C Entertainment, Palm Desert, CA
Assistant Manager
 Make daily decisions regarding time management, upholding product quality, cleanliness and company standards.
 Build sales and maximize profits by effectively interviewing, developing, and communicating company and guest expectations to entire team.
 Teach and motivate team to maintain high quality guest service and safety.
 Perform cost control procedures, financial accounting, inventory levels and labor management.
 Drives innovative Business Improvements: Develops new insight into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
 Formulates specific implementation plans and evaluates the effectiveness of actions/programs implemented.
 Disseminating necessary regional policies and procedures.
 Assist in the implementation plans, communication packages, performance measurement tools, and training materials related to the assigned projects.

Prairie View A&M University, Prairie View TX. Community Assistant, University College Freshman Dormitory- College Position
 Understand the needs of and interest in working with undergraduate residents and their families.
 Served as a resource to and provided assistance to students.
 Assessed student needs and provided activities and programs that encouraged and supported the academic, wellness, life skills, and cultural exploration learning, as well as, promoted the development of a positive community.
VOLUNTEER EXPERIENCE
 Assistant Coach, Buena Vista High School Football Team (Summer), Saginaw, MI (2002-04)
 Peer-Tutor at Prairie View A&M University (2002-03)
 Phi Beta Sigma Fraternity Mentoring Program, Prairie View, TX (2005-07)
 Servant Minister/Teen Ministry Above & Beyond Fellowship, Spring, TX(2009-Present)