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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: I am seeking an administrative/clerical position. I have experience in managing, payroll, Microsoft applications, education, mortgage, and have great phone skills.

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: SUMMARY OF QUALIFICATIONS
A professional, customer-focused, hands-on Administrative Assistant with a proven track record as an excellent communicator, leader and team player. Results-driven, self motivated, and organized. In addition, skilled in all functional disciplines:
• Management • Mortgage
• Recruiting/On boarding New Hires • Student Loans
• Human Resources • Accounts Payable

PROFESSIONAL EXPERIENCE
01/08-PRESENT

The Art Institute of California- Orange County Santa Ana, CA
Achieved a promotion after 10 months, in addition continued my duties as an Administrative Assitant due to a budget cut.
STUDENT LOAN DEFAULT COORDINATOR (11/08-PRESENT)
• Completed exit interviews for all Drop/Graduate Students
• Sent lender notifications to all lenders
• Worked with Servicers and Collection Agencies on a daily basis (Campus Partners, Windam Professionals, Williams & Fudge, and General Revenue Corp)
• Default Management (Sent letters, emails, and called delinquent borrowers)
• Process Perkins Loans
• Filled out Loan Verification Certificate’s (Consolidation’s)
• Maintained a low Cohort Default Rate for the institution
ADMINISTRATIVE ASSISTANT- FINANCIAL SERVICES (1/08-11/08)
• Answer incoming calls for the Financial Department
• Manage 5-6 Federal Work Studies (hiring, scheduling, and assigning work load)
• Print and Distribute ISIR’s to Financial Aid Officers
• Provide Administrative support to the Financial Services team
• Assist all students with their stipend refund and direct them to their Officer
• Create Schedules for all Financial Aid Officers on a monthly basis
• Confirm all appointments on a daily basis
• Maintain reports ie; Status report, Stipend Report, and Debit Report
• Order Federal Forms and Office Supplies for the department
• Send out Master Promissory notes to the appropriate lender on a daily basis
• Assist Director, Associate Director, and Assistant Directors with any projects needed
• Open and distribute mail
05/04-10/07

Amstar Mortgage Corporation Santa Ana, CA
Accomplished two promotions from date of hire. Initially hired as a receptionist and was promoted to Assistant Office Manager with in 6 months. After reconstructing the business I was promoted to Senior Office Manager.
SENIOR OFFICE MANAGER (2/06-10/07)
• Prepare and send out all loan disclosures to borrowers
• Manage 1-2 people (Receptionist and Assistant Office Manager)
• Complete our payroll for 40+ employees bi-weekly (hourly, salary, and commissions)
• Complete the new hire packets to get them approved through the corporate office
• Assist new-hires with completion of I-9s, benefit enrollment, W-2 completion, etc
• Generated all employment transactions including, status changes, pay rate changes, promotions/demotions and terminations.
• Conduct a production report of all Loan Officers, Processors, and volume for the month
• Create and maintain files, offer letters, and other documents associated with successfully on boarding new employees
• Accounts payables
• Handle the Branch’s account (Record checks on corporate website, Balancing, Funds request, Deposits and Vendor approvals)
• Complete all HMDA reports for our Branch (required by corporate)
• Audit all branch’s Funded and Dead Files
• Responsible for all written communication to Borrowers/and or Lenders
• Enforce company policies and procedures

EDUCATION
• Huntington Beach High School Huntington Beach, CA
• Orange Coast College Costa Mesa, CA
QUALIFIED SKILLS
• Encompass and Calyx Point
• Microsoft Applications (Word, Excel, Outlook)
• Some knowledge of CARS
• Multiple Certificates in USA Funds training