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I recently moved to Dallas, TX and have been working as an independent Business Analyst for a prior client. I prepare reports to effectively convey client’s needs and return on investment analyses. I interface with various departments (accounting, procurement, and project management) on projects needed, budgeting, and formulating strategies to complete projects within a given scope.
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Jennifer Miller
J_MillerR@hotmail.com
Objective
To obtain an exciting and challenging career within a leading organization where I can utilize my experiences to promote growth.
Professional Experience
Self Employed, Dallas, TX 10/08-Present
Business Analyst- Construction
∙ Effectively evaluating clients needs, performing return-on- investment (ROI) analyses
∙ Assess new methods and tools and provide management with updates and recommendations of changes to systems or processes
∙ Gather and analyze information required for annual planning cycle, forecasting, including resource planning, strategy formulation, budgeting and profit center performance measurement
∙ Interface with procurement, accounting, and project management personnel on various projects, as needed
Hadley Associates, Chicago, IL 2/07-10/08
Commercial Building Products (Vistawall- Curtainwall, Ruskin- Louvers, MM Systems- Expansion Joints)
Project Manager IL, WI, IN
∙ Planned, directed, and managed designated projects. Reviewed project status reports during each operational phase. Document policies and process flows to effectively communicate them with team
∙ Mediated between clients, manufacturers, and end users during the lifecycle of projects through written and verbal channels to ensure communication flow and resolve concerns
∙ Use interviews, document analysis, site visits, business process descriptions, scenarios, and workflow analysis to complete projects managed. Lead client meetings to gather business requirements and to
communicate project statues.
∙ Key player in development of Elmhurst hospital implementing the scope, accelerated customer satisfaction, and slashed error rate. Resulted in additional contracts signed by client
∙ Responsible for team building, budget management, developing project scope ( budgets, timelines, and delivery dates), customer relationships, cost avoidance, and continuous design improvements
JLM Wholesale, Chicago, IL 5/05-2/07
Wholesaler of Ingersoll Rand security door hardware products.
Outside Sales IL, WI, IN, and FL
∙ Manage over 300 accounts, maintain records and financial reports on each of them. Increased territory by
40%. Establish and maintain 160 new small-to-medium sized business accounts.
∙ Consulted with and analyzed needs, and sold to glazing contractors and architects
∙ Nominated and elected Field Sales Trainer; trained and mentored sales representatives
∙ Exceeded all performance goals. Maximized performance by developing and leading product trainings
∙ Work with and analyze safety compliance issues for clients
∙ Analyze and learn competitor’s products and develop strategies to successfully sell product line
Unilever International / Vera Wang, Chicago, IL
Product Manager 5/03-5/05
Territory Sales Manager 2/02-5/03
∙ Led or participated in project management in customer service, training new employees, operations, recruiting, and most importantly business development
∙ Responsible for coordinating personal appearance for Vera Wang at Marshall Fields on State St. Resulted in sales of $50,000 in three hours
∙ Trained and managed 10 new territory sales representatives to grow business within 8 key accounts
Education
Northeastern Illinois University, Chicago, IL
Bachelor of Science in Management 2004
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