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Jennifer Pemberton
Jennifer Pemberton
  • 41, Female
  • Russellville, KY
  • United States
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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment
Most of my career has been in HR/Labor Relations. I am a labor relations expert, having gained most of my HR experience in Detroit, MI. I have also worked as an HR Generalist, Operations Leader, Machinist, and free-lance writer.

I am a published author of several research and non-fiction works, and am currently gathering material for a book.

I am seeking a role as an HR Manager, Labor Relations Manager, HR Generalist, HR Specialist, or HR Business Partner. I am open to relocation, and am willing to pay my own relocation expenses.
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Summary: Experienced HR professional with strong generalist skills, organizational development, and labor relations.

Experience:

Sensus-Russellville, KY 02/2008-04/2009
Human Resources Manager

• Aluminum die casting operation; products included water/gas meter housings, steering rack covers, compressor covers, front head covers, rear head covers. Supported a salaried workforce of 46 and an organized workplace of 300 with 2 direct reports.
• Organizational development initiatives
• Performance management
• Policy development
• Recruiting
• Labor relations-contract bargaining research and preparations (UAW)
• Reduction of grievances by 40%
• Development of Positive/Proactive labor relations program
• Grievance handling from step 2 through arbitration
• Organizational communications
• Leadership role in ISO 14001 implementation, Visual Workplace, 5-S.

Contract Human Resources Consultant – New York- 2/2005 -2/2008
HR Generalist-Contract


 Support of organized workforce of 350-620 individuals, product specific offerings were mattresses, adhesives, chemicals, abrasives, extruded sheet stock, drive shafts for the automotive industry.
 Strategic planning, including talent management, succession planning, development of plan for reorganization activities
 Representation of the company during labor contract bargaining
 Development of company’s successful collective bargaining proposal with under 4% cost increase (UAW)
 Recruiting of hourly and professional personnel
 Succession planning
 Training needs analysis
 Advising operational leadership of legal suitability of personnel decisions
• In an non-union environment, was an active participant in organizational development initiatives such as ISO 9001 implementation, training needs analysis, safety audits, waste reduction, and mentoring of future leadership
 Internal communications
 Coaching and development of a 125-person workforce and 2 first-line supervisors
 In a non-union setting, successfully implemented quality improvement measures, resulting in a 30% improvement in departmental quality
 Initiated a mentorship program, resulting in a broader diversity among supervisory and managerial staff
 Actively led several continuous improvement programs to successful completion
 Represented manufacturing client in contract negotiations (UNITE)
 Organizational culture change to a Lean Manufacturing environment
 Development of talent management program and performance management program
 Implementation and development of organization-specific 360-degree feedback program


Thomson Multimedia, Inc. Detroit, MI 8/2002-2/2005
Employee Relations Supervisor

 Oversaw employee relations for 650 hourly associates, 25 salaried staff. Products included pre-recorded VHS/DVDs, Sony Play Station games. Operation was packaging and distribution of these products to major clients such as K-Mart, Best Buy, Wal-Mart, Blockbuster Video, and several chain drugstores including CVS, Walgreen’s and Rite Aid.
 Led organizational development activities such as lean manufacturing implementation, employee involvement programs, M&A cultural change, and conflict management
 Coordination of open enrollment and special events
 EEO investigation
 Development and delivery of union avoidance training for all management staff
 Managed several successful projects, including ergonomic work station design, performance management training for first-line supervisors, development of a mentor program, and proactive safety programs
 Investigation into and resolution of employee concerns

I & A Fasteners, Royal Oak, MI 5/1993-8/2002
Labor Relations Supervisor


 Automotive Tier One supplier with primary product being lug nuts. Major customers included Chrysler, Ford, Toyota, Mitsubishi, GMC, and Honda. Supported unionized workforce of 630 unionized individuals, 44 salaried staff, and 6 remote sales agents.
 Leadership role in union grievance handling up through step three (Teamsters)
 Leadership role in union contract negotiations
 Point person for arbitration and mediation hearings
 New hire orientation and on boarding of managerial new hires
 Represented company at arbitration hearings, UI hearings
 Lead the development and management of safety programs and training
 Performed JIT training on safety topics, sexual harassment, and diversity
 Coordination of open enrollment
 Leadership role in union contract negotiation for company
 Key contract negotiator for company during UAW & USW contract negotiations
 Arbitration/mediation leadership role
 Authorship of company policies, all training documents, and internal communications
 Diversity program management
 Ergonomic workstation re-design
 Project management leader including QS 9001 certification, cost savings, JIT manufacturing, and development of employee-management relations improvement
 Creation of realistic job preview/fair assessment testing for applicants
 Authored company’s proposal for CBA with an 8% cost reduction from the previous contract (USW)
 3-unit responsibility with 825 organized workers represented by the UAW, USW, IBEW, and Teamsters
 Development of mentorship program for high-potential employees
 Leadership development in communications, leading others, handling grievances at the first step, conflict resolution, OSHA required training.

LMV of Grand Rapids, MI 3/1989-4/1993
Field Trainer

 Primary business was manufacture of CD jewel cases, distribution of pre-recorded CDs/Cassette tapes, sales and merchandising services for university bookstores nationwide.
 Maintained all employee records accurately
 Administration of benefits
 Accurately processed payroll for 550 individuals
 Conducted new hire orientation


Education:

MBA - Baker College. (Michigan) Concentration in Human Resources Management and Organizational Behavior—graduated magna cum laude.

BBA - Baker College. Concentration in General Management—graduated magna cum laude.

Memberships:

Society for Human Resource Management, General Member
Logan Economic Alliance for Development-Member
Aircraft Owners and Pilots Association
American Red Cross
ASPCA
Donate Life
National Society of Hispanic Professionals

Other Skills:

• Cultural competency with Asian, South Asian, Middle Eastern, European, and Latin cultures
• Proficient with HRIS and software, including Peoplesoft, ADP, Kronos, Kenexa, Peopleclick, Taleo, Recruitmax, AS 400, JeTech, Windows 3.1-XP Pro, MS Word, MS Excel, MS PowerPoint, MS Frontpage, MS Outlook, Lotus Notes.
• Conflict resolution
• Excellent communication, oral and written
• Able to multi-task, well-organized
• Strong interpersonal skills, including relationship building, negotiations, persuasion.
• Six Sigma Yellow Belt Certified
• Knowledgeable in ergonomics, job task analysis, recruiting both hourly and salaried team members
• Well-versed in manufacturing processes and equipment, solid understanding of job requirements for positions
• Organizational development and positive change
• Kaizen/Kanban/JIT/Lean
• Unions that I have bargained with: USW, UAW, Teamsters, IBEW, UNITE.
 
 
 

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