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Jessica Tedder
  • Female
  • Midlothian, TX
  • United States
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I am looking for an evening/night job in the DFW area

I am currently a substitute teacher and tutor during the school day and I am needing a job that I can do in the evenings/at night. I am open to doing a lot of different jobs. I have a strong…Continue

Started Sep 12, 2010

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Sep 12, 2010

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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment
I am seeking employment. I am a substitute teacher/tutor during the day and I am looking for a position that I can do in the evenings/night. I have an extensive background in customer service. I have worked with customers face to face to help solve their problems, and I have helped customers over the phone to help solve their problems. I have also been a receptionist and I work really well in an office environment.
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Experience:
Patterson Dental Supply
February 2007 – February 2008 Receptionist San Antonio, TX
Tasks include:
• Answer all incoming calls
• Transfer to the parties requested
• Make copies and spreadsheets for meetings
• Make sure all invoices are addressed, stamped, and mailed out
• Help out in the different departments of the company including: Equipment, Customer Service, and Accounting
• Place orders for the customer service
• Help with inventory in the equipment
• Help make payments towards customer accounts and make duplicate invoices for any department in accounting
West Corporation
October 2005 – February 2007 Customer Service Representative San Antonio, TX
Tasks include:
• Answer calls in a call center environment for DHL customers
• Help customers get information about their accounts with DHL, order supplies, schedule a pick up, track their package, or just help with general information about DHL's services.
• Do everything in my power to help satisfy a customer who has been disappointed in the service level they may have received from DHL. I also know that a happy customer will keep coming back and that is what the company wants: happy customers.
Sam’s Club
August 2003 – October 2005 Membership Desk Associate North Richland Hills, TX Tasks include:
• Check out customers
• Keep my area clean
• Count my drawer at the end of my shift
• Help members (our customers) with opening a membership or changing their existing membership
• Do returns for the members
• Help all the members with any troubles or complaints they may have
• Answer the phones and either help the member or direct their calls
• Over all I make sure the members get what they want/need and are assisted with anything else that comes up.
The membership desk is our customer service area of the store. I was expected to multi-task and go at a fast pace to ensure all members were helped in a quick and successful manner.
Sonic America’s Drive-In
August 2001 – August 2003 Carhop Keller, TX
Tasks include:
• Making drinks
• Bag the food,
• Make ice cream orders
• Take order out to the cars.
• I wore skates to help out the store with their secret shops.
My title was a carhop but I learned how to do everything inside and helped out with all of those duties.
Keller True Value
March 2001 – August 2001 Cashier Keller, TX
Task include:
• Take care of the customer at checkout
• Keep track of my money in my till
• Clean when we closed
The reason I did not stay at this job too long was because it was not very fast paced and found myself with nothing to do most of the time and I do not like to have nothing to do. I like to stay busy.

Education:
Bachelor of Arts in Interdisciplinary Studies May 2010
The University of Texas at San Antonio
• Dean’s list: Fall 2006, Fall 2007, Summer 2008, Fall 2008, Spring 2009
• Honor Roll: Spring 2006, Summer 2009
• President’s List: Fall 2009
• Overall GPA 3.65 (Graduated Cum Laude)

Skills:
Microsoft Office Applications
Excellent Customer Service Skills
Internet Knowledge & Experience
Accurate Keyboarding
Multi-tasking
Quickly Acquiring New Skills

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