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- EDUCATION CENTRAL MICHIGAN UNIVERSITY, Mount Pleasant, MI
Bachelor of Applied Arts, May 2010
Major: Communication; Interpersonal Concentration
Minor: Spanish
GPA: 3.4 (Dean’s List: Spring 2008 – Spring 2010)
INTERNSHIP DISNEY COLLEGE PROGRAM, Orlando, FL
6/2010 – 5/2011 DisneyQuest and Toy Story Midway Mania, Park Attractions
• Addressed guest’s concerns and provided quick solutions
• Developed strong interpersonal relationships with fellow cast members
• Operated attractions for guests and handled emergency situations
• Projected a positive image and energy while providing excellent show quality and safety
• Translated for Spanish-speaking guests
WORK
EXPERIENCE CENTRAL MICHIGAN UNIVERSITY, Mount Pleasant, MI
8/2009 – 12/2009 Teaching Assistant, Communication Department
• Created lesson plans and exercises for an introduction to public speaking course
• Delivered oral presentations by using Microsoft Word, Excel, and PowerPoint
• Evaluated student performances
• Established a supportive learning environment
• Facilitated student discussions and review sessions with more than fifty students
• Motivated students to participate in classroom activities
8/2007 – 5/2008 Desk Receptionist, Beddow Hall
• Advised Spanish speaking students by providing interpretation for directions
• Managed conflict and interpersonal communication skills to handle situations
• Provided valuable information to students who needed help
RELEVANT
COURSEWORK Capstone in Communication
• Argued the ethical implications of a given communication behavior in a specific context
• Planned and implemented a fundraiser for the Isabella County Animal Shelter and raised three hundred dollars
• Solved communication problems systematically, creatively, and effectively
• Trained a group of students to leave a lasting impression with one’s tone of voice
Advanced Interpersonal Communication
• Collaborated and interacted with students from the University of Omaha via an online virtual world called Second Life
• Interpreted message strategies in interpersonal contexts
• Identified and explained theoretical concepts central to the study of interpersonal communication and the communication behaviors that reflect those concepts
INVOLVEMENTS
• Central Michigan University Communication Association: Fall 2009
• Sigma Alpha Lambda National Leadership and Honors Organization: Fall 2009 - Spring 2010
• Central Michigan University Spanish Club: September 2006 - December 2007
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