Kimberly Diane Rios's Discussions

I am currently looking for an SAP Master Data Analyst / Sales Support position in Plano,TX area.

Highly motivated, multi-faceted, proficient; exceptionally organized, detail oriented individual/team player with11 years experience in the Telecommunications industry. Possess detailed background…Continue

Started Oct 17, 2010

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Oct 16, 2010

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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: SAP Master Data Analyst; Order Management; Sales Support

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: Kim Rios

BACKGROUND SUMMARY

Highly motivated, multi-faceted, proficient; exceptionally organized, detail oriented individual/team player with 11 years experience in the Telecommunications industry. Possess detailed background in Supply Chain & Logistics; Human Resources; Finance & Order Management. A dedicated professional with demonstrated success in
building strategic customer relationships through detailed needs assessment and aligning customers with
innovative products and services. Major strengths in:

Supply Chain/Logistics Coordination Compensation/Benefits
Vendor and Inventory Coordination Communication/Documentation
Project Coordination Credit/Collections
Purchase Order Reconciliation Accounts Payables
Project Settlement

PROFESSIONAL EXPERIENCE

PepsiCo - Plano TX (Contract thru Volt Technical Services)
July 2009 - May 2010
SAP Data Analyst
PepsiCo Customer Service Operations Center (CSOC)

Provided detailed analysis of managing fountain equipment between the bottlers and outlets Interfaced daily with customer data and related business processes on the Project One Up Solutions initiative.
Detailed working knowledge of Equipment; Bottler/Outlet Install Base Management Compiled research and clean up of 35,000 Master Data record files Extensive analysis of fountain equipment serial numbers, pricing & BOMs
Interfaced daily with other SAP Modules such as Fixed Assets & Procurement
Experience reconciling material management databases via SAP ECC/CRM, procuring serialized equipment
Investigated, analyzed and closed out dispatched preventative maintenance/reactive repair, install /uninstall
Service orders in pending approval queues
Researched and reconciled work orders in SAP against purchase orders and bottler confirmations to ensure
accurate reimbursements were dispersed for work performed.
Utilized extensive knowledge of SAP ERP: CRM; ECC; SRM daily
Confirmed work orders in SAP R/6 through interaction with bottlers thereby averting losses

Ericsson - Plano TX Jun 2008 - Feb 2009
Customer Order Specialist/Delivery Coordinator
Supply & Logistics

Managed, executed, and maintained orders/projects from initial setup through completion in SAP
to ensure integrity of the data in SAP was accurate and complete.
Provided support to Account Managers, Project Managers, and Finance during SAP Quote to Cash process, which required working closely with other supply groups such as the Customer
Order Desk; Procurement; Order Management; Credit/Collections.
Provided key support to Credit/Collections to ensure invoices were paid promptly.
Initiated contact with key account customers in identifying variances in invoices to ensure all
outstanding remittance was received.
Initiated deliveries, shipments and related documents in SAP for final deliveries to customer sites
Interfaced daily with distribution providers to set up deliveries and resolve delivery issues
Ensured timely POD receipts were received from our distribution provider (POD Monitoring)
Generated detailed reports in SAP for inventory reconciliation

Alcatel-Lucent - Plano TX Jun 2000 - May 2008
Customer Order Support Specialist
NA Order Administration

Processed installation, retrofits, technical support and customer material purchase orders into
SAP/Oracle ERP systems for Switch, Access & Transmission equipment
Tracked and confirmed delivery with customers from inception to delivery, resulting in satisfactory
customer relationships and on-going business
Identified process improvements and cost utilization methods which will increase downtime.
Detailed background in preparing and tracking metric reports in SAP/Oracle ERP systems
Worked closely with Contract Pricing in the initial account set up to ensure accurate pricing assigned
to materials per the contract
Professional experience successfully interacting with all levels of management from Marketing to
the Business Units; to bring resolution to urgent situations and expeditiously servicing both
internal and external customers
Detailed experience generating Statements of Work (SOW)
Worked closely with Supply Chain Managers to ensure timely procurement of materials were
forecasted accurately to meet the demand by the customers.

Alcatel-Lucent - Plano TX Nov 1998 - May 2000
Executive Assistant
Network Services Division

Scheduled meetings, appointments and conference calls
Prepared and developed presentations and reports for corporate reviews
Provided administrative support to the Director of Network Services Division as well as supporting a group
of 40 field service engineers.
Processed expense reports; booked airfare & travel itineraries for Directors/Senior Directors via
the Concur Travel & Expense system.
Interfaced with all levels of management, coordinating confidential meetings; preparing and transmitting
sensitive documents

TECHNICAL SKILLS

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
SAP ERP; CRM; ECC; SRM; HCM
Oracle
Master Data Specialist
Concur
Siebel
CASPR
Site Handler
Project Settlement
10 key by touch

EDUCATION BACKGROUND

Kilgore College - College Coursework Completed