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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: I am seeking an opportunity where I can utilize my expertise in leadership skills, systems management, project management, sales, Six Sigma and Management Information Systems background that will provide a constant challenge.

Current and past experiences have centered on the development and implementation of strategic plans within a complex internal organization and at all levels of the customer’s organization. My career has focused on designing and implementing and managing programs and projects that resulted in increased revenue as well as substantial cost savings. Accomplishments and responsibilities have included:

•Excellent computer, influencing, and relationship skills.

•Over 15 years of management, and leadership experience.

•Several years of Profit and Loss and Sales Budget experience.

•Supervisor of multiple personnel globally.

•Strategic planning for future Infrastructure and Application needs.

•Over 15 years of proven national and global sales experience.

•Over 15 years of proven global project management.

•Identified, implemented, and supervised internal and external initiatives, i.e. e-commerce, SAP, EDI.
•Utilized different CRM packages including SalesForce.com

•Several years of e-Business and IT leadership experience.

•Coordinated all aspects of multi-million dollar bids and managed and implemented the awarded bids.

•Over 20 years of Mid-Size to Multi-National Corporation experience.

Education background includes a BBA in Management Information Systems and Business Administration.

I look forward to hearing from you soon, so we may discuss any possible opportunities. Thank you for your consideration.

Sincerely,
Lonnie Lukes
Enclosure

P.S. As a leader it is necessary to work with a broad range of customers, both internally and externally, on a daily basis. Over the years I have developed a wide continuum of management, interpersonal, and team based skills that can be utilized in the management of virtually any size or type of organization.

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: Summary:
Versatile quality-oriented management professional with over 20 years of progressive experience. Expertise in leadership and interpersonal skills, sales experience and Management Information Systems background. Results-oriented leader who conceptualizes and absorbs information quickly. Excellent track record in strategy development, implementation, problem solving, negotiation skills, and profit and productivity improvement.

Professional Experience

Ricoh Corporation June 2004 - Present
Manager Global Accounts
Provide overall sales and technical direction for $42MM global initiative.
 Responsible for multiple sales, contract administration and project support personnel globally.
 Conduct sales, marketing and presentations at executive and “C” level i.e. CEO, CIO, CFO, President, etc.
 Coordinate and drive global technology hardware and software sales.
 Manage multiple global projects ranging from $800K to $2MM.
 Analyze global customer’s current print and network strategy.
 Responsible for Full Project Lifecycle.
 2004 sales budget 165%, 2005 - 154%, 2006 - 137%, 2007 - 145%, 2008 - 151%
Thorpe Corporation May 2002 - June 2004
Director – Information Systems
Provide IT leadership, analytical, motivation, direction, and technical support throughout a $60MM business.
 Planned and facilitated all the Enterprise Resource Planning selection sessions.
 Initiated and supervised all Network Administration, Database functions and Infrastructure projects.
 Develop long-term application and infrastructure strategy.
 Provided support for all sales e-commerce initiatives i.e. EDI, Web site, Web e-mail, e-auctions, etc.
 Worked with project managers to meet IT project requirements and specifications within project constraints.
 Wrote corporate IT security policy, ERP selection procedure, PC and software replacement policy

GE Supply National Sales Organization Houston, TX 1998 – May 2002
Global Accounts Productivity & Implementation Manager
Provide leadership, technical and analytical, operation, and sales support to over 130 GE Supply locations supporting a $48MM Petrochemical and Utility account package.
 Responsible for multiple branch managers, account executives, and inside sales personnel supporting account package including budget development, cost analysis, profit and loss control, coaching, sales direction, etc.
 Managed various types of large projects ranging from $25K to $14MM and implemented them over 130 locations.
 Conducted sales, marketing, and presentations at executive and “C” level i.e. CEO, CIO, CFO, President, etc.
 Coordinated and managed conversion of 8 Global Petrochem accounts to Keyless EDI, which produced $8MM in e-Commerce sales.
 Identified, implemented, and supervised global customer Internet Technology initiatives, i.e. e-commerce, SAP, EDI
 Coordinated and managed implementation of a new $14MM Global Account agreement.
 Designed, implemented, and directed productivity and cost savings programs resulting in $650K
 Coordinated and managed two Six Sigma quality projects resulting in an ongoing $50K of operating margin.
GE Supply Macon, Georgia 1992–1998
Industrial Project & MRO, OEM, Contractor, & Health Care Account Manager
 Developed and managed $4MM account package, covering a vast geographical area.
 Increased overall sales from $675K to $4MM.
 Delivered double digit growth in total sales and margin dollars.
 Conducted sales, marketing, and presentations at executive and “C” level i.e. CEO, CIO, CFO, President, etc.
 Developed, secured and managed major capitol projects (Riverwood Int. $2MM, EMC $1.1MM, ECC Int. China/Taiwan Project $750K, Cherokee Brick $75K).
 Secured and managed several key Data Communication accounts, which generated $330K in sales and $43K in margin the first year.
 Managed and negotiated all export projects, i.e. freight forwarders, customs, sourcing
 Team leader for implementation of Branch Six Sigma quality program.
 Coordinated and drove Internet Technology and e-Commerce initiatives such as keyless EDI, gesupply.com, etc.
 Developed and managed new health care accounts producing $450K in sales.
GE Supply Augusta, Georgia 1991–1992
Industrial Project & MRO, OEM, Contractor, & Health Care Account Manager
 Developed and managed $2.5MM account package, covering a vast geographical area.
 Increased overall sales from $1.1MM to $2.5MM.
 Delivered double digit growth in total sales and margin dollars.
 Conducted sales, marketing, and presentations at executive and “C” level i.e. CEO, CIO, CFO, President, etc.
 Developed and managed sales and travel and living budgets.
 Projects ranged in size from $25K and above.
 Expanded sales to warrant a new branch location in Savannah, GA.
 Coordinated and supported all Internet Technology and e-commerce initiatives.
 Managed and negotiated projects, i.e. trucking agents, specs, sourcing, etc.
 Developed and managed new health care accounts producing $250K in sales.
GE Supply Ventura, California 1987–1991
Sr. Customer Service Rep./ Branch Operations Manager
 Managed the overall operations of a $10MM branch (branch costs, warehouse, inside sales, reports, etc.) and provided technical support to inside sales team.
 Developed and managed overall branch operations budget.
 Delivered double-digit growth in total sales and operating dollars.
 Supervised 6 inside sales and warehouse personnel.
 Strengthened relations with the largest area contractor account, which increase sales from $500K to $1.1MM.
 Managed and maintained relations with local delivery agents, manufacturers reps. to reduce costs, claims, and negotiated better delivery schedules.
Education and Professional Development
 BBA, Business Administration and Management of Information Systems, University of Saint Thomas
 Graduated Cum Laude.
 St. Isidore Honor Society (MIS) University of St. Thomas.
 Phi Sigma Tau International Philosophy Honor Society
 Implementing and Supporting MS Windows XP Professional Certified
 Six Sigma – Green Belt Certified
 Project Management and Leadership Certified
Computer Skills MS Office, Visio, MS Project, SQL, C++, HTML, MS FrontPage, Oracle Designer, Visual Basic, Business Objects, SAP, MS Access, Windows Server 2000, Object-Oriented Development, Minitab, Systems Development Life Cycle (SDLC)

Languages English, Basic Spanish