Gifts Received

Mark Osley has not received any gifts yet

Give a Gift

Mark Osley's Page

Latest Activity

Mark Osley updated their profile Apr 28, 2011

Mark Osley is now a member of JoberTalk.com Apr 28, 2011

Welcome Them!

Profile Information

Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: I have 15 years experience in the I.T. industry. This experience includes System Administration in Windows environments, Information Security, and Desktop support.

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: Mark Osley - Resume

Technical Knowledge
Proficient or familiar with the following:
 Operating Systems: Windows 2000, 2003, 2008, NT4.0, XP, Vista, Windows 7
 Ancillary Applications: Active Directory, Microsoft Exchange 2003/2007, DNS/DHCP, TCP/IP

Certifications
 Microsoft Certified Professional (MCP)
 CompTIA Security +
 CompTIA Network +

Work Experience
Austin Lane Technologies, Denton, TX
System Support Analyst 2010 to Present
Provide remote and onsite technical support to over 50 small and medium businesses in the Dallas, Texas area. Responsibilities include:

 Resolve network problems with servers, workstations, switches, routers, and firewalls
 Prepare and install servers for all editions of Microsoft server platforms
 Provide support for 3rd party software applications
 Configure firewalls and VPN
 Manage daily backups for clients
 Remove malware
 Provide anti-virus solutions

Smith and Nephew, Oklahoma City, OK
Desktop Support 2009
Contract position providing support on all help desk and desktop support requests for the Oklahoma City office. Responsibilities included:

 Configuring Active Directory, provisioning, and setting up printers on the network
 Maintaining, repairing and configuring all HP, Toshiba and Zebra printers
 Installing software on all desktops
 Assisting corporate office on the resolution of network issues
 Supporting users on all desktop and laptop issues
American InfoSsource, Oklahoma City, OK
Network Specialist/Administrator 2009
Responsible for administration and support of Windows 2003/2008 servers, Windows XP workstations and laptops for the Oklahoma City and Houston offices. Responsibilities included:

 Performing backups
 Deploying Windows 2003/2008 patches using Windows Server Update Services (WSUS)
 Installing, configuring and maintaining file servers, desktops, printers and related equipment
 Resolving network issues
 Performing software installation and upgrades as well as maintaining site licenses for the department/organization
 Monitoring and reviewing backup, firewall, intrusion detection/protection logs
 Performing routine network security scans and audits
 Analyzing network security reports and alerts from GFI Languard, Qualysguard, Microsoft Baseline Security Analyzer, Sonicwall, and OSSEC Intrusion Detection System
 Reviewing security website daily
 Supporting users with desktop and laptop issues

The Hertz Corporation, Oklahoma City, OK
Information Security Analyst/System Administrator 2000 to 2008

Responsible for administration of Hertz Active Directory Window 2003 domains, which encompassed over 800 servers and over 25,000 user accounts. Also responsible for performance of basic and advanced user, group, and NTFS file administration on Windows NT/2000/2003/XP. Responsibilities included:

 Analyzing and developing procedures for configuration of laptops to ensure proper performance of security software for 3,000 laptops
 Analyzing security issues and developing more stringent password and access controls to ensure IT security
 Reviewing and analyzing daily security reports to identify and resolve server vulnerabilities
 Deploying Windows 2000/2003 patches using WSUS
 Securing and maintaining servers, workstations and applications for IT users throughout the corporation

Education

Western Wisconsin Technical College
• Associate Degree in Data Processing