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Paul Bohmann left a comment for Michael Allen Boyer"I haven't asked recently. Send me your resume and I'll send it to the HR chick"
Michael Allen Boyer left a comment for Paul Bohmann"what up paul is your company hiring yet here in texas"
Michael Allen Boyer posted a discussionlooking for Telecommunications PBX technician /technical support position in DFW area
I am in search of a VOIP PBX technician Job in The DFW area. I have worked in this field for 14 years . I can learn any different PBX system out there i am certified on Mitel systems now also have worked on Nortel and NEC switches when with GTE in mid 90s. Any one out there that knows someone in IT field or telecommunications area pass on my email mboyer6115@yahoo.com. and my resume that is attached with cover letter Michael Boyer
Profile Information
- Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment
- I am seeking a telecommunications specailist job opportunity in DFW Texas. An accomplished, motivated professional in Telecommunications with solid experience in VoIP PBX, IT support/technology, LANS/WANS and proven capabilities in management, customer service, and teamwork with sales and IS departments. Able to provide successful skills in wiring Cat5, Cat6 commercial buildings, TDM, and networking. A strong team player with a personal commitment to continuing to stay up-to-date on technology, increase professional skills, and be an asset to an organization. Areas of expertise:
• Operations • Communication • Account Management • Client Relations • Strategic Planning • Contract Management
• Negotiations • Leadership Skills • Team Management • Problem Solving • Quality Control • Policy & Procedures
• Observation Skills • Planning/Coordinating • Interpersonal Skills • Goal Setting • Self-Starter
- Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!
- Michael A. Boyer
PBX Technician / Technical Support / Telecommunications Management / IT
SUMMARY OF QUALIFICATIONS
An accomplished, motivated professional in Telecommunications with solid experience in VoIP PBX, IT support/technology, LANS/WANS and proven capabilities in management, customer service, and teamwork with sales and IS departments. Able to provide successful skills in wiring Cat5, Cat6 commercial buildings, TDM, and networking. A strong team player with a personal commitment to continuing to stay up-to-date on technology, increase professional skills, and be an asset to an organization. Areas of expertise:
• Operations • Communication • Account Management • Client Relations • Strategic Planning • Contract Management
• Negotiations • Leadership Skills • Team Management • Problem Solving • Quality Control • Policy & Procedures
• Observation Skills • Planning/Coordinating • Interpersonal Skills • Goal Setting • Self-Starter
PROFESSIONAL EXPERIENCE
PBX Tech Eonnetworks – Service Technician 2007-2008
• Serviced Mitel Sx2000, Mitel 200 ICP/el/ml systems, Mitel 3300 ICP systems hotel systems. Worked with MACS wiring Cat5e, Cat6, patchpanels, Datacenter wiring, MDF, IDF, and Cabling standards for various voicemail systems.
Primedia Workplace Learning/TWLK – PBX Technician/Information Tech Support Specialist IS Dept. 1997-2007
• Worked as in-house Mitel Sx2000 and Mitel 3300 VoIP system PBX technician. MACS moves, data saves, ACD problems, wiring, 800#s dnis, and various other PBX needs. Eight years of experience on Tapit 2003 Call Accounting system.
• Worked with MCI-LD, SBC-Local, and AT&T local services for internet communication.
• Supervised all MACS, ACD configurations and took care of the customer by issuing pagers, cell phones, and calling cards.
• Handled some of the telecom billing and coordinated with the IS department on wiring schemes for the building IDF, MDF, data center equipment, Cisco, and switches/hubs.
• Supervised all work the vendors performed and implemented the wiring, communications lines from the two other local locations that included T-1, DS-3, Frame relay, Primary Rate ISDN Lines, and LD/LOCAL. PBX Technician in successful move of 800+ phone lines, 800 numbers, T-1 circuits, DS3, PBX programming phone switch, ACD setup, etc. to new location.
• Used MS Excel for documentation and billing and used PowerPoint, Visio and MS Project for telecom picture and presentations.
GTE Customer Networks – PBX Technician 1996-1997
• Worked in various manufacturing and industrial situations, including Peach Bottom Nuclear plant in Pennsylvania under a security clearance status. Field work included new installations, repair, and system relocations.
• Installations were performed while servicing many different PBX systems throughout the PA area.
• Worked in many locations and in different environments with little supervision. Took care of MACS, performed service work such as trunk programming, voicemail, b-1 lines, LS/GS, network interface boxes and ACD work.
DataMedic Corporation – Field Service Representative/Computer Technician 1995-1996
• Installed, maintained and troubleshot computer systems for physicians’ groups, hospitals and EM stations.
• Gained significant experience working with Novell systems, controller cards, VGA cards, and networking systems.
Holmes Protection of New Jersey – Full Time Security Alarm Response Tech while attending DeVry Institute 1993-1995
US Army – Tacfire Computer Operator (E-4), 101st Airborne Division 1988-1992
• Worked closely with the Tactical Operation Center in providing and maintaining the telecommunications link, both data and voice, with field combat units. Utilized computer skills and software programs such as Harvard Graphics for fire control coordinates, as well as a laptop computer for fire missions. Gulf War Veteran honorably discharged.
EDUCATION
DeVry Technical Institute – Bachelor of Science in Telecommunications Management 2000
DeVry Technical Institute – Associate of Applied Science in Telecommunications Management 1995
US Army – Training in Tacfire Computer Operations (1988-1989) & Training in Computers and Electronics (1990)
Technical Abilities: • LANS & WANS • DS3/STS-3 • TCP/IP • Mitel VoIP 3300 System • T1-Lines • ATM (classes) • CALL Accounting systems • B1 Lines •RFPs • MS Project 03 • MACS • Frame Relay • Centigram Voice Mail • 66/110 Block Term • VPN (classes) • Mitel 200 icp/el/ml • REPARTEE Active Voice VM • ISDN PRI Lines • SLAs • Mitel SX 2000 PBX Certified • Sonet (classes) • CAT5/3,RJ11,RJ45, TWINAX • NEC2400 IMG, MMG, & UMG • ACDD/TASKE with MiTel system • Office 2003 • Nupoint Messenger Voicemail • Windows NT Sever • Routers • TAPIT Ex Panduit/Lucent/cabling • OSI Model • Octel Vm • Remote Access IP systems
Comment Wall (2 comments)
- At 12:40pm on September 28, 2009, Janice Wheeler said…
- Hi! Michael
I just moved to Little Elm, Texas from Washington, DC. I’m looking for a position in the Accounting/Finance area or Real Estate related fields. Any leads, suggestions, direction?
- At 5:47pm on July 13, 2009, Paul Bohmann said…
- I haven't asked recently. Send me your resume and I'll send it to the HR chick
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