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Monica Thornton
  • El Paso, TX
  • United States
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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment
I am a C Level Executive Assistant for a Superintendent of a school district in Texas with 25 years of superior admin assistant and managerial bilingual "Spanish" skill sets.
Your Website or Blog Address
http://www.linkedin.com/pub/monica-thornton/23/2b9/110
Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!
Monica Thornton

SUMMARY QUALIFICATION
*25 years experience as a Senior Level Executive Assistant/Office Manager
*Immediate Assistant to Superintendent/CEO, Director of Sales, District Manager, Director of Operations with experience in both the Private and Public sectors
*Maintain highest level of confidentiality with sound business acumen
*Perform all C-Level secretarial functions
*Computer literate Windows Suite and some Vista
*Bilingual English and Spanish
*Ability to prioritize daily functions for review and or action for Superintendent/CEO/CFO
*Over 5 years of Sales Experience
*Energetic, Fun and Outgoing Personality

PROFESSIONAL EXPERIENCE

YSLETA INDEPENDENT SCHOOL DISTRICT
EXECUTIVE ASST/OFFICE MANAGER TO THE SUPERINTENDENT
MARCH 2007 TO CURRENT

 Maintain highest level of confidentiality
 Provide support to Superintendent/CEO, 3 Area Superintendents, 3 Associate Superintendents of HR, Academics and Finance and serve as liaison between executive staff, 62 Principals, 7 Board members, community, students and staff YISD.
 Assist and act as a resource to the public on behalf of the District and Superintendent
 Manage and supervise all office interactions with office Secretary and Scheduler
 Liaison for emergency situations through the Director of Security
 Compose correspondence, such as word documents and memorandum's
 Creation of board book retreat meeting covers, excel reports and other written material
 Creation of weekly news letters through the use of MS Publisher and PowerPoint presentations for Principal meetings independently or on behalf of the Superintendent
 Create minutes of various meetings, disseminate appropriately for resolution and feedback
 Available to all level employees with the knowledge and ability to rectify situations or refer dissemination
 Process accounts payable and receivables
 Maintain budget records and inventory
 Coordinate, prepare and attend Superintendents meetings
 Represent the Superintendent at designated meetings
 Coordinate, manage and maintain Superintendents emails, calendar, appointments, schedules and call log
 Anticipates and prepare the Superintendent with necessary materials for his meetings
 Conduct Executive Secretary meetings
 Support to Board Liaison by creating agenda through TASB, inside planning and active attendance of Board meetings
 Update Superintendent and Board Web Page

FEDEX SERVICES CORPORATION
DIRECTOR ADMIN. ASST. / MANAGER ADMIN
AUGUST 2004 TO AUGUST 2006

 2006 Promoted to Director Administrative Assistance for the Director of Sales for the SW Region
 2004 hired as the Admin Asst./Office Manager to the District Sales Manager for the SW Region
 Compiled specific excel sales reports, including customer reports such as Ad hoc, Customer Rate Guides, Rate Sheet and Printer Exceptions
 Managed personnel records, payroll, calendars including vacation, absences, through Salsumm
 Performed all secretarial duties such as, having knowledge of all office equipment, managing suspense files, receiving and distributing mail, screened and handled routine phone calls
 Compose letters on behalf of the Managing Director or District Sales Manager
 Managed budget and purchasing of supplies while keeping inventory current
 Composed and posted job opportunities both internal and external
 Entered call to actions (Vista), call comments, mileage, CRT’s and ARF’s
 Created a working district web page with continuous updating
 Trained 8 Admins within our Region on their district web page using Front Page
 Appointed Secretary for the Market Council meetings which I coordinated
 Coordinated Golf Tournaments, Trade Shows, Air shows, Borderland Tradeshow, Customs Trade Show
 Supported all OPCO management and sales executives, including SSC, CIC and CSA
 Worked through the various computer system Ariba and Logos for the SW District
 Approved expenses, travel and mileage through computer system People Soft for SW Region
 Managed various secondary accounts, including installation of FedEx software at customer site, billing in WRO system, imaging in Genesis for POD’s, Tracking and Claims
 Coordinated with the SSC or CIC teams for customer training, installs or repairs

FEDEX KINKO’S
ASSISTANT MANAGER/FIELD SALES
PILOT PROGRAM

 Account Executive for the El Paso Cluster
 Managed and trained 3 Sales Customer Consultants
 Initiated bids and quotes for potential and current customers
 Compiled customer reports such as Ad hoc, Customer Rate Guides, and Rate Sheets
 Supported Operations process and personnel interactions
 Handled customer issues related to operation of the company

INTERNATIONAL OUTSOURCING SERVICES – QMS
(SELF STORAGE & DISTRIBUTION WHSE)
ADMINISTRATOR / OPERATIONS SUPERVISOR / HR
OCTOBER 2002 TO JULY 2004

 Performed all secretarial office functions
 Compilation of complex excel reports and creation of word correspondence
 Supervisor to warehouse personnel including temps
 Dispatcher for US and Mexico drivers to include teams, singles and casuals
 Managed inventory control
 Conducted all office procedures including customer service
 Scheduled and prepared for shipping/ receiving
 Created documents of Import/Export, Cost Declarations and SED’s
 Traffic Analyst Specialist inbound and outbound
 Managed HR duties for employees
 Classified all material with HTS numbers, values and country origin
 Scheduled finished goods shipments northbound and raw materials southbound
 Maintained Forklifts
 Certified Forklift Operator and material handler
 Operated two cell phones, 2-way radio, dispatch window, while attending to customer needs
 Managed inventory reports, audited inventory and petty cash
 Consistently exceeded customer expectations and requirement timelines
 Coordinated staff meetings
 Interviewed potential employees, hired, counsel and terminations
 Hired and held benefit seminars in English and Spanish for new temp employees
 Created weekly excel reports for inventory reconciliation
 Coordinated travel for VP and other managers within EPT

SKILLS AND COMPUTER TECHNICAL:

Keynote Speaker at El Paso Community College for 2007 Graduates English and Spanish

MS Word Software Sys Munis Self Starter Quick learner Analytical
Excel AS400 People Soft Ad hoc rpt Resourceful Reliable Ethical
PowerPoint IMS Classify Sys Outlook Cust. Svc. Diplomacy Responsible Publisher FrontPage Prism Lotus Notes Organized
Team player Sales Ability

EDUCATION:

2010 Park University Business Management / Information Systems
2003 Community College Import Export Certificate of Completion
1985 International Business College Graduate Diploma
1984 El Paso Community College Human Services

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