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Shelley Fialho
  • Dallas, TX
  • United States
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Human Resource Professionals

A place for Human Resource Professionals to discuss ideas, strategies and solutions to common, every day issues.
Jan 7, 2010
Shelley Fialho is now a member of JoberTalk.com
Jan 7, 2010

Profile Information

Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment
I am seeking a position as an administrative manager with emphasis in human resources, accounting, budgeting, purchasing or as a human resources professional. I had obtained my PHR certification but let it expire as a result of a long-term assignment.
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A human resources professional with demonstrated success in all human resources functional areas. A decisive leader adept at identifying inefficiencies, defining requirements and developing/executing solutions that enhance the bottom line and help realize corporate goals. Recognized to achieve accomplishments through resourcefulness, being goal and detail oriented. Known for the ability to resolve any challenge or situation through logic, analyzing all aspects from beginning to end.

 Benefits/Compensation  Employee Relations  Performance Management  Policy/Procedures
 Change Management  Payroll  Training/Employee Development  Database Development
ACCOMPLISHMENTS

 Spearheaded cross training between two business units in 5 locations and Home Office
 Initiated retention strategies by improving new employee on boarding program
 Designed and implemented extensive human resource and training databases increasing reporting efficiencies
 Developed and launched training program in accordance with EPA/TCEQ guidelines saving approximately $30,000 annually while increasing TCEQ licensing by 65%
 Key member of development/implementation team for Lawson software integration
 Change management facilitator for the new Lawson software programs, Intranet employee self serve program, security policy and procedures and direct deposit initiative
 Improved in-plant employee relations effort by implementing in-plant safety competitions. The focus on safety also reduced our risk management insurance modifier by 4 points in 2 years
 Led the region-wide analysis and re-development of job descriptions for all non-exempt personnel
 Evaluated non exempt salary comps leading to overall pay increases, effecting a turnover reduction of 25%
 Successful in proposing and obtaining AED’s (automatic external defibrillators) for use in all company locations

EDUCATIONAL BACKGROUND

Bachelor of Business Administration
California State University – Fullerton, California

PHR (expired), Society for Human Resource Management

PROFESSIONAL ASSOCIATIONS
Society for Human Resources Management - 1999 to present

PROFESSIONAL EXPERIENCE

ZURICH INSURANCE – DALLAS, TEXAS
Administrative Manager, Field Property Claims January– June, 2009
Coordinate and direct the work activities of the field property claims business unit. Responsible for performance development and coaching of nine (9) staff members in five states supporting the Field Property Claims organization. Provide training. Ensure appropriate documentation, implementation and communication of established policy, procedures and operating standards.

JOYANT PHARMACEUTICALS, INC. – Dallas, Texas 2006 -2008
Director of HR/Administration
Facilitated all human resource operations during start-up period. Processing of payroll with Paychex. Ensured compliance with immigration laws and Visa status. Resolved employee relations issues. Effected HR, training and safety development strategies.

TRINITY RIVER AUTHORITY OF TEXAS – DALLAS, TEXAS 1998 - 2006
Manager, HR and Administrative Services
Provided overall human resources responsibility for 167 exempt and non exempt employees, including staffing, recruitment, training, leadership/employee development and coaching, workforce development, performance management, salary planning, employee relations, new-hire orientation sessions, payroll utilizing Kronos and Lawson software, and managing workload distribution. Investigate employee grievance issues. Regularly assess business needs and develop strategic and effective policies and procedures to enhance operations.

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