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Work Experience Skills
Creative Solutions
Ability to comprehend the objectives and create a program that surpasses expectations. From researching best practices, interviewing staff and applying basic problem solving techniques, my lifetime experience proves this essential skill.
Empowering a Team
Understanding the dynamics of individuals and welding them together into a comprehensive team unit. You build the people and then they will build the program. Our people are our most vital capital in our operation. Motivation and being the encourager is a lifestyle, not a skill. How can we develop an environment from taking them from ‘staff’ to ‘stakeholder’?
Serving the Clients
Listening intently and strategizing for success with all our customers will continue ensure us accomplishing our objectives. From motivational interviewing to step by step objective plans, developing the client’s “buy in” and ownership of the plan will produce winning results.
Measureable Components
You can’t manage what you can’t measure. Almost all aspects of our endeavor may be measured to ensure compliance and best operational practices. By establishing expectations, objectives and goals and inspecting them is critical in these times of maximizing our productivity.
Dynamic Partnerships
Our ability to connect and utilize partners in meeting the whole needs of our clientele is another crucial component. Developing “win-win-win” daily application to real joint ventures will not only accomplish our goals but those of our whole community we’re dedicated to serve.
The most rewarding aspect of my work experience remains the creativeness to see the “big picture” and designing applicable processes that engages the staff for successful outcomes. Terry
07/08 - Present Program Developer, Corporate Trainer, Workforce Network Inc.
Ft. Worth/Dallas Metro, TX region
Create and conduct motivational staff development training including handouts and slideshows
Produce powerful programs and resources that allow staff to better serve their clients
Designed program and managed the Summer Youth Employment Program of 1,140 participants.
Implemented workshops for job readiness and life skills i.e. anger, decision making, etc.
Technical writing: proposals, statements of work, policies/procedures, and service improvement plans
2007-2008 Program Manager & Intervention Specialist, ETCADA
East Texas Council on Alcoholism and Drug Addiction Longview, TX
2005-2006 Youth Program Supervisor, Pikes Peak Workforce Center - Colorado Springs, CO
2003-2004 Youth Personal Service Representative, The WorkSource - Lake Jackson, TX
2000 - 2003 Founder & Director, The Refuge - Texarkana, AR
Developed the largest at-risk youth community center in the area. Averaged over 100 at-risk youth every Friday and Saturday night for 3½ years
2003: Served as Founder & Director of Texarkana Youth Coalition
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