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Tell Us About You/Your Company or What Type of Work You Do if Seeking Employment: I am seeking a position in Human Resources that would leverage my PHR and my subject matter expertise.

Post Your Resume (Remove Your Home Address, Phone and all Personal Information ie. SSN, DOB, DL#****Failure to Comply will result in your account being banned! This is not a site for commercial advertising. If you are not looking for employment you need to be a Sponsor. Click on the Advertising Tab for more information!) Protect Your Privacy and DO NOT POST YOUR PHONE NUMBER OR HOME ADDRESS. YOUR RESUME WILL POST TO THE INTERNET - DO NOT PUT ANYTHING ON YOUR RESUME THAT YOU DO NOT WANT OTHERS TO SEE!: Timothy J. Hallett, PHR

tjhallett@comcast.net

Summary
I am the guy you want on your team when you need the job done right. I am a PHR certified self-starter with a wide variety of job skills seeking a position of responsibility in Human Resources. Highly analytical, with a demonstrated talent for identifying, improving and streamlining complex work processes. Efficient, flexible and punctual employee possessing an above average attention to detail and an ability to learn while still performing a first rate job. Strong interpersonal skills with the capacity to effectively interact with all types of individuals and all levels of management. Excellent verbal and written communications. Expert level user of Word, Excel and PowerPoint.

Experience
JP Morgan Chase, Houston, TX 09/13/2004 –04/04/2008
accessHR
Exceeds Expectations rating for 2007 – 2008 Performance review.

Migration Project Trainer (India) 04/15/2007 –04/04/2008
Selected based on Subject Matter Expertise to travel to Bangalore, India three times.
Provided training in Policies, Employee Relations, Timekeeping, Payroll, Leaves,
Terminations and other HRIS.
Identified leading students for advanced training and promotion.
Improved metrics and quality scores.
Created training materials and job aids for new classes.

Quality Assurance Analyst 04/15/2007 –04/04/2008
Monitored calls via remote monitoring system (Witness).
Evaluated the customer interaction against call quality standards employing an extensive
knowledge of HR policies and procedures.
Identified and tracked CSR case errors.
Provided actionable data to various internal support groups.
Reviewed and revised HR policy for accuracy.
Facilitated global coaching calibration meetings.
Created training materials for Quality Assurance training.

Assist Queue Supervisor (HR Supervisor) 12/01/2005 – 04/04/2008
Subject Matter Expert on the full range of HR policies and procedures.
Liased with recruiters and all levels of management in confidential HR matters.
Provided lucid policy analysis to diffuse escalations and enable conflict resolution.
Advised recruiters, candidates and new hires regarding Onboarding process using Taleo.
Revised New Hire Processing and Onboarding procedures.
Served in Survivor Support role providing emotional and procedural support to
management, employees and their families when a death occurred.

(Each position above held concurrently)

Timothy J. Hallett
Page 2

JP Morgan Chase 01/07/2002 – 09/10/2004
Retail Financial Services
Rewrote scripted knowledge base to incorporate new policies and procedures in a more ergonomic format.
Provided expertise and training to new employees as Training Bay Supervisor
Supervised team members in day to day operations as Senior Banker.
Analyzed and compiled call center operations data as Greenbelt Project Team Member.

EDUCATION
B.A. Anthropology/Western Washington University, Bellingham WA
PHR Certified

SKILLS
AnswerKey
Avaya CMS
Conflict Resolution
Digital Photography and Editing
Leaves
LMS
Lotus Notes
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Online Time
Oracle/PeopleSoft 8.9
Payroll
Policies
Retirement
Sametime Meeting
Taleo Recruiting Webtops
Technical Writing
Terminations
Time and Attendance
Timekeeping
Visio
Witness

Tim Hallett's Blog

Won't someone give me a job? Or at least a chance?

Timothy J. Hallett, PHR

713 320 7574

tjhallett@comcast.net

Let me tell you about myself.

I am a college graduate who is also certified as a Professional in Human Resources (PHR).

I bring many good qualities to an HR position.

I am an effective communicator, comfortable in dealing with all levels of management and employees. I can make policies and procedures accessible either written or orally. I’ve used those same talents… Continue

Posted on August 7, 2009 at 12:55pm